Terms of Service & Refund Policy

1. Scope of Service

Stampexa.com provides online vector graphic layout, image background isolation, and client-side PDF stamping utilities intended solely for legitimate commercial business marks, administrative status stamps, return addresses, and personal creative stationery.

2. User Authorization Warranty & Prohibited Uses

By designing or exporting any graphic on Stampexa, you represent and warrant that you possess the full legal authority, corporate officer authorization, or trademark rights to use the entered names, logos, and text.

You strictly agree NOT to use Stampexa to design, simulate, or counterfeit:

• Any federal, state, municipal, or foreign government agency seal (e.g., 18 U.S.C. § 505);
• Judicial, court, police, military, customs, or law enforcement emblems;
• Regulated Notary Public or professional licensure seals in jurisdictions requiring state-licensed seal manufacturers (such as California Gov. Code § 8207) without proper statutory authorization;
• Any third-party corporate seal, bank stamp, medical chop, or academic institution emblem without express authorization.

3. Intellectual Property & Commercial License

Upon valid purchase of a Single Stamp Export Pass ($2.99), Business 5-Stamp Pack ($7.99), or active Stampexa Pro Unlimited subscription ($9.90/month), you receive a worldwide, royalty-free commercial license to use your exported PNG, SVG, PDF, and DOCX stamp designs for your authorized business documents and physical rubber/wax stamp manufacturing.

4. Merchant of Record, Refund & Cancellation Policy

Merchant of Record: Our order process is conducted by our online reseller and Merchant of Record, Creem.io, who handles billing inquiries, tax compliance, and secure payment processing.

Self-Service Subscription Cancellation: You may manage or cancel your Pro Unlimited subscription at any time in one click directly through our Customer Billing & Subscription Portal; once cancelled, you will not be charged again.

Satisfaction Guarantee: If you experience any technical issue with an exported file (such as corrupted output, sizing discrepancy, or accidental duplicate billing), contact us within 14 days of purchase at [email protected] and we will promptly resolve the file issue or issue a full refund.

5. Limitation of Liability & Indemnification

Stampexa provides graphic design software “as is” and does not provide legal advice or certify the statutory validity of any seal in your jurisdiction. You agree to indemnify and hold harmless Stampexa from any claims, damages, or liabilities arising out of your misuse of exported graphics.